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  1. Confluence Data Center
  2. CONFSERVER-34025

Should not display Forgot Password link when configured with Active Directory

      On the Log In / forgot password dialogue for an Active Directory user, I'd like Confluence to detect that the ActiveDirectory is a read-only user-directory and display an appropriate message while allowing regular (read-write user directory) users change their password. Please let me know if you have solved this in a specific release. We are on 5.4.2.

      Currently errors are displayed and end-users are confused. First comment is what the user sees...

            [CONFSERVER-34025] Should not display Forgot Password link when configured with Active Directory

            George Varghese made changes -
            QA Demo Status New: Not Needed [ 14332 ]
            QA Kickoff Status New: Not Needed [ 14236 ]
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            George Varghese made changes -
            Labels Original: affects-server external-user-management login New: affects-server cleanup-seos-fy25 external-user-management login

            Atlassian Update - 11 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 11 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2889884 ] New: CONFSERVER Bug Workflow v4 [ 3000522 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2803077 ] New: JAC Bug Workflow v3 [ 2889884 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2735720 ] New: JAC Bug Workflow v2 [ 2803077 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2386255 ] New: JAC Bug Workflow [ 2735720 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2283296 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2386255 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2223840 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2283296 ]

              Unassigned Unassigned
              36dc9abbba36 Paula Manildi
              Affected customers:
              4 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: