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  1. Confluence Data Center
  2. CONFSERVER-29779

instructional text shows up in search results

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      Steps to reproduce

      1. create a template
      2. insert instructional text on the template (make the instructional text relativley unique)
      3. insert more text below it (make sure the text doesn't include any words from the instructional text)
      4. save the template
      5. create a page from the template
      6. enter a title (make sure the title doesn't include any words from the instructional text) and save the page (without replacing the instructional text, just leave it alone)

      Search for the string in the instructional text. The page will get returned in the search (which is not correct behaviour)

      When the user gets to the page, they may be confused because the view page will not display the instructional text (which is correct behaviour)

            [CONFSERVER-29779] instructional text shows up in search results

            Nitza Hauser added a comment -

            This is a really bad usability decision, I'm afraid!!!

            Even without searching for a specific text from the instructional text, the instructional text shows up in the page snippet returned by a search. It is not typically not related to the actual content the user is looking for, and can prevent users from selecting the correct page to go to! For example, lets say I've searched for some information about some release XYZ, and I get a likely page title in my search results 'XYZ Release Notes', but the text showing up in the following snippet has nothing to do with the release XYZ I'm looking for. I'll probably give up and not click that page title.

            Nitza Hauser added a comment - This is a really bad usability decision, I'm afraid!!! Even without searching for a specific text from the instructional text, the instructional text shows up in the page snippet returned by a search. It is not typically not related to the actual content the user is looking for, and can prevent users from selecting the correct page to go to! For example, lets say I've searched for some information about some release XYZ, and I get a likely page title in my search results 'XYZ Release Notes', but the text showing up in the following snippet has nothing to do with the release XYZ I'm looking for. I'll probably give up and not click that page title.

              jmasson@atlassian.com John Masson
              jcorea JoeyA
              Affected customers:
              1 This affects my team
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                Created:
                Updated:
                Resolved: