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Bug
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Resolution: Cannot Reproduce
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Low
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None
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5.0.1
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None
I have an evaluation version of Confluence.
When I click on the Comments textbox it says Loading the Editor but it never gets loaded, no error message either (not even a timeout).
This is happening on Confluence 5.01, Safari 6.0.2.
Thanks!
Update: I just realized this is also happening on Chrome 25.0.1364.152 (latest version). It worked before, but I restarted the Confluence server and it seems it stopped working. The Comments editor loaded on IE8 but after a minute or so.
- duplicates
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- Closed
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- relates to
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- Closed
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- mentioned in
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
Page
Failed to load
[CONFSERVER-28372] Comments editor does not load on Safari
Problem here with 5.4.3 ! how can i access this patch for 5.4.3?
Christopher Hartung
added a comment - - edited Problem here with 5.4.3 ! how can i access this patch for 5.4.3? 
ChangJoon Lee
added a comment - Dear, Atlassian,
Can I have this patch for Confluence 5.2?
It is happening again.
Thank you.
CJ Lee
ChangJoon Lee
added a comment - Dear, Atlassian,
Can I have this patch for Confluence 5.2?
It is happening again.
Thank you.
CJ Lee The "patch" is just an extension of the timeout. I've no idea at this stage if it'll be included in an official release as it doesn't appear to be widespread. It should function fine on 5.1.3, however it hasn't been tested at this stage.
ChangJoon Lee
added a comment - Dear, Atlassian,
Can I use 5.1 patch on 5.1.3?
When can I expect this patch to be included in official release?
Thank you.
ChangJoon Lee
added a comment - Dear, Atlassian,
Can I use 5.1 patch on 5.1.3?
When can I expect this patch to be included in official release?
Thank you. ChangJoon Lee
added a comment - Lucian Muresan,
You can try this at your own risk.
But it works on me.
These are from Michael at Atlassian.
ChangJoon Lee
added a comment - Lucian Muresan,
You can try this at your own risk.
But it works on me.
These are from Michael at Atlassian. ChangJoon Lee
added a comment - Patches for Confluence 5.0 and 5.1 in
https://support.atlassian.com/browse/CSP-97501
ChangJoon Lee
added a comment - Patches for Confluence 5.0 and 5.1 in
https://support.atlassian.com/browse/CSP-97501
Can't reproduce. For anyone still experiencing this please create an issue via support.atlassian.com
ChangJoon Lee
added a comment - Video shows the symptom.
Unable to render embedded object: File (CommentEditor - 광대역.m4v) not found.
ChangJoon Lee
added a comment - Video shows the symptom.
Unable to render embedded object: File (CommentEditor - 광대역.m4v) not found. ChangJoon Lee
added a comment - Exactly same issue here with Confluence 5.0.1 on Windows2000 Server with Java 1.7
Mac OS X 10.8.2 + Safari 6.0.2 + Java6 (Slow Internet)
Mac OS X 10.8.2 + Chrome 25.0.1364.155 + Java6 (Slow Internet)
Server(Windows2000) + Chrome 25.0.1364.152 + Java 1.7.0.15
Windows7 + IE 10.0.9200.16521 + Java6 (Slow Internet)
Windows7 + IE 9.0.8112.16421 (Fast Internet)
Windows7 + Safari 5.1.7 (Fast Internet)
Windows7 + Firefox 19.0 (Fast Internet)
Slow Internet : Server is located at oversea.
It looks like Slow Internet issue rather than Client compatibility.
ChangJoon Lee
added a comment - Exactly same issue here with Confluence 5.0.1 on Windows2000 Server with Java 1.7
Mac OS X 10.8.2 + Safari 6.0.2 + Java6 ( Slow Internet )
Mac OS X 10.8.2 + Chrome 25.0.1364.155 + Java6 ( Slow Internet )
Server(Windows2000) + Chrome 25.0.1364.152 + Java 1.7.0.15
Windows7 + IE 10.0.9200.16521 + Java6 ( Slow Internet )
Windows7 + IE 9.0.8112.16421 ( Fast Internet )
Windows7 + Safari 5.1.7 ( Fast Internet )
Windows7 + Firefox 19.0 ( Fast Internet )
Slow Internet : Server is located at oversea.
It looks like Slow Internet issue rather than Client compatibility.
billing14 we do not have a patch specifically for 5.4.3 at this point. The "patch" was a temporary measure while we work on the root cause, which is this bug: CONF-27023
This issue is closed and won't be updated further, please follow CONF-27023 for further updates.