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  1. Confluence Data Center
  2. CONFSERVER-27681

Clicking "Show or hide sidebar" hides the sidebar, but will not show it back again

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When clicking on the 'Hide sidebar' icon on the Home page of a Confluence OnDemand instance the sidebar disappears. Click it again and nothing happens. The sidebar doesn't come back.

      Steps to reproduce:

      1. Open a Confluence OnDemand instance using Internet Explorer 9
      2. Click on the 'Hide sidebar' icon at the top center of the header. The sidebar disappears.

      3. Click on the icon again. Nothing happens. The sidebar doesn't come back.

        1. screenshot_1.png
          55 kB
          Bruno Rosa
        2. screenshot_2.png
          53 kB
          Bruno Rosa

            [CONFSERVER-27681] Clicking "Show or hide sidebar" hides the sidebar, but will not show it back again

            Minh Tran added a comment -

            Dear All,

            Thanks for taking the time to raise and comment on this issue.
            Unfortunately the Documentation theme is discontinued and removed in Confluence version 6.0.1. So we have decided to close this as won't fix
            More information could be found at: https://confluence.atlassian.com/display/DOC/End+of+Support+Announcements+for+Confluence#EndofSupportAnnouncementsforConfluence-features201507

            Regards
            Minh Tran
            Confluence Bugmaster
            Atlassian

            Minh Tran added a comment - Dear All, Thanks for taking the time to raise and comment on this issue. Unfortunately the Documentation theme is discontinued and removed in Confluence version 6.0.1. So we have decided to close this as won't fix More information could be found at: https://confluence.atlassian.com/display/DOC/End+of+Support+Announcements+for+Confluence#EndofSupportAnnouncementsforConfluence-features201507 Regards Minh Tran Confluence Bugmaster Atlassian

            Any update on this from Atlassian?

            Jens Kasperek (Bosch GmbH) (Inactive) added a comment - Any update on this from Atlassian?

            Try adding this code just before the if statement, then set that "20" to a number larger than whatever the popup box displays when you click the button to show the sidebar:

            alert(splitterSidebar.width());

            The number may vary depending on which theme is in use. Also, make sure to clear the cache of your browser after making this change, else there's a chance it'll use the old, cached version of the script.

            Rob Percival added a comment - Try adding this code just before the if statement, then set that "20" to a number larger than whatever the popup box displays when you click the button to show the sidebar: alert(splitterSidebar.width()); The number may vary depending on which theme is in use. Also, make sure to clear the cache of your browser after making this change, else there's a chance it'll use the old, cached version of the script.

            Hi Rob,

            unfortunately, this workaround did not fix the issue in our Confluence 5.3

            But thank you anyway.

            Regards

            Thomas

            Thomas Schlegel added a comment - Hi Rob, unfortunately, this workaround did not fix the issue in our Confluence 5.3 But thank you anyway. Regards Thomas

            To fix this issue, the following line in doc-theme.js (line 216) needs to be changed from:

            if(splitterSidebar.width() > 0){

            to:

            if(splitterSidebar.width() > 20){

            Rob Percival added a comment - To fix this issue, the following line in doc-theme.js (line 216) needs to be changed from: if (splitterSidebar.width() > 0){ to: if (splitterSidebar.width() > 20){

            Hi Thomas, Jens

            Thanks for raising this issue. Unfortunately there are currently a number of higher priority issues that we need to deal with before investigating issues such as this. As soon as we have any more information on this we'll update the ticket with details.

            Regards
            Steve Haffenden
            Confluence Bugmaster

            Steve Haffenden (Inactive) added a comment - Hi Thomas, Jens Thanks for raising this issue. Unfortunately there are currently a number of higher priority issues that we need to deal with before investigating issues such as this. As soon as we have any more information on this we'll update the ticket with details. Regards Steve Haffenden Confluence Bugmaster

            Unfortunately, we also experience this issue in our Confluence 5.5.6. We cannot understand why this major bug hasn't be fixed since over a year!

            Jens Kasperek (Bosch GmbH) (Inactive) added a comment - Unfortunately, we also experience this issue in our Confluence 5.5.6. We cannot understand why this major bug hasn't be fixed since over a year!

            Will this ever be fixed ? It's a major bug and is not even assigned to anyone since 2013... The only workaround I know is not to use Internet Explorer. Unfortunately this is the preferred Browser in our company.

            Thomas Schlegel added a comment - Will this ever be fixed ? It's a major bug and is not even assigned to anyone since 2013... The only workaround I know is not to use Internet Explorer. Unfortunately this is the preferred Browser in our company.

            You can hit F5 and the sidebar is back again

            Christophe Bonvin added a comment - You can hit F5 and the sidebar is back again

            The workaround is to drag the sidebar border from the left border of the page.

            Christopher Yeleighton added a comment - The workaround is to drag the sidebar border from the left border of the page.

              Unassigned Unassigned
              brosa Bruno Rosa
              Affected customers:
              18 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: