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  1. Confluence Data Center
  2. CONFSERVER-26943

Confluence backup path error message should inform the path in the stack trace

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      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Sometimes Confluence can render a known error when he wants to save a backup and the backup path doesn't have permission or doesn't exist.
      This is an example of stack trace today: 

      2012-10-18 08:53:14,998 ERROR [scheduler_Worker-5] [confluence.importexport.impl.BackupJob] executeJob Error while running the scheduled backup
java.io.IOException: No such file or directory

      Confluence should place in the stack trace the exact path he's trying ton reach so the debug process would be way easier.

            [CONFSERVER-26943] Confluence backup path error message should inform the path in the stack trace

            Sen Geronimo made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3566305 ] New: JAC Suggestion Workflow 3 [ 4332291 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow 2 [ 3181727 ] New: JAC Suggestion Workflow 4 [ 3566305 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3026576 ] New: JAC Suggestion Workflow 2 [ 3181727 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2526605 ] New: JAC Suggestion Workflow [ 3026576 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2257019 ] New: Confluence Workflow - Public Facing v4 [ 2526605 ]

            AJ added a comment - - edited

            it has been resolved but i've faced this issue(actually https://jira.atlassian.com/browse/CONFCLOUD-28575) and comments on this issue have saved me.

            exception callstack didn't show any clue and even backup admin.

            Configured backup path on backup administration page is normal but actual confluence setting in db is wrong.

            thanks @mym@ciklum.com, @Mark Symons

             

            AJ added a comment - - edited it has been resolved but i've faced this issue(actually https://jira.atlassian.com/browse/CONFCLOUD-28575 ) and comments on this issue have saved me. exception callstack didn't show any clue and even backup admin. Configured backup path on backup administration page is normal but actual confluence setting in db is wrong. thanks @ mym@ciklum.com , @Mark Symons  
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2189045 ] New: Confluence Workflow - Public Facing v3 [ 2257019 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 1918879 ] New: Confluence Workflow - Public Facing v3 - TEMP [ 2189045 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v2 [ 1752623 ] New: Confluence Workflow - Public Facing v3 [ 1918879 ]
            jonah (Inactive) made changes -
            Description Original: Sometimes Confluence can render a known error when he wants to save a backup and the backup path doesn't have permission or doesn't exist.
            This is an example of stack trace today:
            {code}
            2012-10-18 08:53:14,998 ERROR [scheduler_Worker-5] [confluence.importexport.impl.BackupJob] executeJob Error while running the scheduled backup
            java.io.IOException: No such file or directory
            {code}

            Confluence should place in the stack trace the exact path he's trying ton reach so the debug process would be way easier.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-26943].
              {panel}

            Sometimes Confluence can render a known error when he wants to save a backup and the backup path doesn't have permission or doesn't exist.
            This is an example of stack trace today:
            {code}
            2012-10-18 08:53:14,998 ERROR [scheduler_Worker-5] [confluence.importexport.impl.BackupJob] executeJob Error while running the scheduled backup
            java.io.IOException: No such file or directory
            {code}

            Confluence should place in the stack trace the exact path he's trying ton reach so the debug process would be way easier.

              Unassigned Unassigned
              rgadami Rodrigo Girardi Adami
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                Created:
                Updated:
                Resolved: