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  1. Confluence Data Center
  2. CONFSERVER-26367

Confluence icons are not viewable in a Word export

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      EDIT
      This issue seems to be relevant to all images when using the Word exporter, and all versions of Confluence since the mentioned affected Versions, including OnDemand. Raised priority to Major
      EDIT

      Icons such as the 'tick' icon in the Tip macro are broken in a Word export.

      Steps to reproduce:

      1. Add a new page.
      2. Insert a tip using the Tip Macro.
      3. Save the page. Notice the green 'tick' icon in the tip's header.
      4. Go to "Tools" -> "Export to Word" and open the resulting *.doc file in Word (Windows or Mac).

      Instead of a green tick, the image will be broken. The underlying HTML code shows an img src with the relative path to the icon, e.g. /wiki/images/icons/emoticons/check.png, which obviously won't work from a self-contained Word document.

            [CONFSERVER-26367] Confluence icons are not viewable in a Word export

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2894466 ] New: CONFSERVER Bug Workflow v4 [ 2987064 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2779046 ] New: JAC Bug Workflow v3 [ 2894466 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2735087 ] New: JAC Bug Workflow v2 [ 2779046 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400532 ] New: JAC Bug Workflow [ 2735087 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2300091 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400532 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234293 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2300091 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196578 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234293 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1934726 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196578 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1729654 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1934726 ]
            jonah (Inactive) made changes -
            Description Original: EDIT
            This issue seems to be relevant to all images when using the Word exporter, and all versions of Confluence since the mentioned affected Versions, including OnDemand. Raised priority to Major
            EDIT


            Icons such as the 'tick' icon in the [Tip macro|https://confluence.atlassian.com/display/DOC/Tip+Macro] are broken in a Word export.

            Steps to reproduce:
            # Add a new page.
            # Insert a tip using the Tip Macro.
            # Save the page. Notice the green 'tick' icon in the tip's header.
            # Go to "Tools" -> "Export to Word" and open the resulting *.doc file in Word (Windows or Mac).

            Instead of a green tick, the image will be broken. The underlying HTML code shows an {{img src}} with the relative path to the icon, e.g. {{/wiki/images/icons/emoticons/check.png}}, which obviously won't work from a self-contained Word document.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-26367].
              {panel}

            EDIT
            This issue seems to be relevant to all images when using the Word exporter, and all versions of Confluence since the mentioned affected Versions, including OnDemand. Raised priority to Major
            EDIT


            Icons such as the 'tick' icon in the [Tip macro|https://confluence.atlassian.com/display/DOC/Tip+Macro] are broken in a Word export.

            Steps to reproduce:
            # Add a new page.
            # Insert a tip using the Tip Macro.
            # Save the page. Notice the green 'tick' icon in the tip's header.
            # Go to "Tools" -> "Export to Word" and open the resulting *.doc file in Word (Windows or Mac).

            Instead of a green tick, the image will be broken. The underlying HTML code shows an {{img src}} with the relative path to the icon, e.g. {{/wiki/images/icons/emoticons/check.png}}, which obviously won't work from a self-contained Word document.

              shaffenden Steve Haffenden (Inactive)
              mknight@atlassian.com Michael Knight
              Affected customers:
              8 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: