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Bug
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Resolution: Cannot Reproduce
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Low
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None
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None
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None
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None
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Customer reports that it cannot embed videos on Confluence pages, even attach them into the space page and using Multimedia Macro Gadget.
Tried to embed the files, according to documentation, it's possible to play media that has been attached into page.
I couldn't make it work at all. Tried to play the following video formats:
- Video .mov - codec: H264 - MPEG-4 - resolution 1280x800, frame rate 8
- Video .mov - codec: MPEG-4 (mp4v) - resolution 320x240, frame rate 19
- Video .mp4 - codec: H264 - MPEG-4 - resolution 1248x592, frame rate 10
- Video .avi - codec: MPEG-4 (XVID) - resolution 240x150, frame rate 15
Embedded them into spaces according Documentation, but without success. Tried the following:
- Firefox 10 + Ubuntu 11.10
- Chrome 17 + Ubuntu 11.10
- Chrome 17 + Windows 7
- Firefox 10 + Windows 7
- Chrome 17 + OS X Snow Leopard
- Safari + OS X Snow Leopard
I experienced "missing plugins" in browsers running under Ubuntu and Windows. Under Firefox running Win7, it asked to download plugin due to security sets in browser. In OS X it worked without "missing plugin" issue, however videos were too large (1280x800) and taken too long to load. When finally loaded it played cropped. Some instances had 10 videos in the same space page.
Tested with very small videos (240x150 and 320x240) and two embedded media per space page and also doesn't worked.
According Supported Platforms the browsers were supposed to work.
Thank you,
Fabiana
- relates to
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CONFCLOUD-24747 Embedded videos on Confluence doesn't load
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- Closed
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[CONFSERVER-24747] Embedded videos on Confluence doesn't load
Workflow | Original: JAC Bug Workflow v3 [ 2894631 ] | New: CONFSERVER Bug Workflow v4 [ 2986476 ] |
Workflow | Original: JAC Bug Workflow v2 [ 2780038 ] | New: JAC Bug Workflow v3 [ 2894631 ] |
Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: JAC Bug Workflow [ 2734887 ] | New: JAC Bug Workflow v2 [ 2780038 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400331 ] | New: JAC Bug Workflow [ 2734887 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 2299742 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400331 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234101 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 2299742 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196125 ] | New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234101 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 1928356 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2196125 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v3 [ 1736363 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 1928356 ] |
Description |
Original:
Customer reports that it cannot embed videos on Confluence pages, even attach them into the space page and using Multimedia Macro Gadget.
Tried to embed the files, according to [documentation|http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content], it's possible to play media that has been attached into page. I couldn't make it work at all. Tried to play the following video formats: * Video .mov - codec: H264 - MPEG-4 - resolution 1280x800, frame rate 8 * Video .mov - codec: MPEG-4 (mp4v) - resolution 320x240, frame rate 19 * Video .mp4 - codec: H264 - MPEG-4 - resolution 1248x592, frame rate 10 * Video .avi - codec: MPEG-4 (XVID) - resolution 240x150, frame rate 15 Embedded them into spaces according [Documentation|http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content], but without success. Tried the following: * Firefox 10 + Ubuntu 11.10 * Chrome 17 + Ubuntu 11.10 * Chrome 17 + Windows 7 * Firefox 10 + Windows 7 * Chrome 17 + OS X Snow Leopard * Safari + OS X Snow Leopard I experienced "missing plugins" in browsers running under Ubuntu and Windows. Under Firefox running Win7, it asked to download plugin due to security sets in browser. In OS X it worked without "missing plugin" issue, however videos were too large (1280x800) and taken too long to load. When finally loaded it played cropped. Some instances had 10 videos in the same space page. Tested with very small videos (240x150 and 320x240) and two embedded media per space page and also doesn't worked. According [Supported Platforms|http://confluence.atlassian.com/display/JIRA/Supported+Platforms] the browsers were supposed to work. Thank you, Fabiana |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-24747]. {panel} Customer reports that it cannot embed videos on Confluence pages, even attach them into the space page and using Multimedia Macro Gadget. Tried to embed the files, according to [documentation|http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content], it's possible to play media that has been attached into page. I couldn't make it work at all. Tried to play the following video formats: * Video .mov - codec: H264 - MPEG-4 - resolution 1280x800, frame rate 8 * Video .mov - codec: MPEG-4 (mp4v) - resolution 320x240, frame rate 19 * Video .mp4 - codec: H264 - MPEG-4 - resolution 1248x592, frame rate 10 * Video .avi - codec: MPEG-4 (XVID) - resolution 240x150, frame rate 15 Embedded them into spaces according [Documentation|http://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content], but without success. Tried the following: * Firefox 10 + Ubuntu 11.10 * Chrome 17 + Ubuntu 11.10 * Chrome 17 + Windows 7 * Firefox 10 + Windows 7 * Chrome 17 + OS X Snow Leopard * Safari + OS X Snow Leopard I experienced "missing plugins" in browsers running under Ubuntu and Windows. Under Firefox running Win7, it asked to download plugin due to security sets in browser. In OS X it worked without "missing plugin" issue, however videos were too large (1280x800) and taken too long to load. When finally loaded it played cropped. Some instances had 10 videos in the same space page. Tested with very small videos (240x150 and 320x240) and two embedded media per space page and also doesn't worked. According [Supported Platforms|http://confluence.atlassian.com/display/JIRA/Supported+Platforms] the browsers were supposed to work. Thank you, Fabiana |