[CONFSERVER-23645] OutOfMemoryError with Remote API addAttachment service

Type: Bug
Resolution: Low Engagement
Priority: Medium
Fix Version/s: None
Affects Version/s: 3.1, 3.5.13, 4.0, 5.0-OD-17
Component/s: Core - Content REST APIs
Labels:
Environment:

OSX 10.7.2
Other

Support reference count:
5
Symptom Severity:
Severity 2 - Major
UIS:
1
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

Confluence CLI is being used, but it doesn't do much other than call the addAttachment Remote API service. The documentation says:

Note that this uses a lot of memory - about 4 times the size of the attachment.

Can attach files around 3 MBs, but problems when larger files. 13 MBs fails (see https://studio.plugins.atlassian.com/browse/CSOAP-114). I attempted 23 MBs with a 4GB java heap size. Same file can be attached via UI fine.

java.lang.OutOfMemoryError: Java heap space; nested exception is: 
	java.lang.OutOfMemoryError: Java heap space
	at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
	at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
	at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:601)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2938)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
	at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)
	at javax.xml.parsers.SAXParser.parse(SAXParser.java:395)
	at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
	at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
	at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
	at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
	at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
	at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
	at org.apache.axis.client.Call.invoke(Call.java:2767)
	at org.apache.axis.client.Call.invoke(Call.java:2443)
	at org.apache.axis.client.Call.invoke(Call.java:2366)
	at org.apache.axis.client.Call.invoke(Call.java:1812)
	at org.swift.common.soap.confluence.ConfluenceserviceV2SoapBindingStub.addAttachment(ConfluenceserviceV2SoapBindingStub.java:4857)
	at org.swift.confluence.cli.ConfluenceClient.addAttachment(ConfluenceClient.java:1707)
	at org.swift.confluence.cli.ConfluenceClient.addAttachment(ConfluenceClient.java:1646)
	at org.swift.confluence.cli.ConfluenceClient.handleRequest(ConfluenceClient.java:471)
	at org.swift.common.cli.AbstractRemoteClient.process(AbstractRemoteClient.java:119)
	at org.swift.common.cli.CliClient.doWork(CliClient.java:225)
	at org.swift.confluence.cli.ConfluenceClient.main(ConfluenceClient.java:115)

Workaround

Attach the file through Confluence interface
Use "doattachfile.action" controller using a tool like curl, so your command line would look like:

curl -F file_0=@<path to file> -F pageId=<confluence page id> -u <username>:<password> "http://Confluence-URL/pages/doattachfile.action"

or,

Use WebDAV and intermediary mean to upload/attach files. For more details on this, please review the following docs:
https://confluence.atlassian.com/display/DOC/Configuring+a+WebDAV+client+for+Confluence
https://confluence.atlassian.com/display/AOD/Uploading+Data+via+WebDAV

is related to

CONFSERVER-24323 Investigate file size restriction enforcement for /wiki/rpc/soap-axis/confluenceservice-v1 / addAttachment API

Closed

relates to

CONFCLOUD-23645 OutOfMemoryError with Remote API addAttachment service

Closed

George Varghese made changes - 11/Apr/2025 3:30 AM

QA Demo Status		New: Not Needed [ 14332 ]
QA Kickoff Status		New: Not Needed [ 14236 ]
Resolution		New: Low Engagement [ 10300 ]
Status	Original: Gathering Impact [ 12072 ]	New: Closed [ 6 ]

George Varghese made changes - 11/Apr/2025 3:27 AM

Labels

Original: affects-cloud affects-server remote-api-(soap&xml-rpc)

New: affects-cloud affects-server cleanup-seos-fy25 remote-api-(soap&xml-rpc)

SET Analytics Bot made changes - 01/Sep/2024 2:04 AM

UIS

Original: 0

New: 1

SET Analytics Bot made changes - 05/Aug/2024 2:02 AM

UIS

Original: 1

New: 0

SET Analytics Bot made changes - 23/Feb/2024 2:02 AM

UIS

Original: 0

New: 1

SET Analytics Bot made changes - 20/Feb/2024 2:13 AM

UIS

Original: 1

New: 0

SET Analytics Bot made changes - 05/Nov/2021 2:23 AM

UIS

Original: 0

New: 1

SET Analytics Bot made changes - 04/Oct/2021 2:05 AM

UIS

Original: 1

New: 0

Bugfix Automation Bot made changes - 08/Oct/2019 11:00 PM

Support reference count

Original: 3

New: 5

Bugfix Automation Bot made changes - 07/Oct/2019 9:31 PM

Support reference count

Original: 5

New: 3

Assignee:: Unassigned

Reporter:: Bob Swift

Affected customers:: 10 This affects my team

Watchers:: 18 Start watching this issue

Created:: 20/Oct/2011 12:28 PM

Updated:: 11/Apr/2025 3:30 AM

Resolved:: 11/Apr/2025 3:30 AM

Details

Description

Workaround

Attachments

Issue Links

Forms

Activity

People

Dates