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  1. Confluence Data Center
  2. CONFSERVER-23325

Screenshots taken with tool "Greenshot" cannot be pasted into editor

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • None
    • 4.0, 4.1
    • None

    • Server: Confluence 4.1, Oracle JDK 1.6.0_30, PostgreSQL 8.4.10
      Client: Windows 7 32-bit, Mozilla Firefox 6-10, Google Chrome 14+

      Screenshots that are taken with the popular screenshot tool "Greenshot" (http://getgreenshot.org) cannot be copy&pasted into the Confluence editor. When such an image is pasted, nothing happens. But the same images can be pasted without problems into other programs like IrfanView, Outlook 2007, Word 2007 or MS Paint.

      Steps to reproduce:

      1. Install and start Greenshot
      2. Create a new, empty Confluence page
      3. Press Print key to take a screenshot.
      4. The Greenshot image editor appears that contains the screenshot.
      5. Copy the screenshot to clipboard with File | Copy Image to Clipboard.
      6. Switch back to Confluence and press Ctrl+V to paste the image. → Nothing happens!
      7. Verify that the image was indeed in the clipboard by pasting it into MS Paint or any other program.

            [CONFSERVER-23325] Screenshots taken with tool "Greenshot" cannot be pasted into editor

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2897577 ] New: CONFSERVER Bug Workflow v4 [ 2991947 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2789401 ] New: JAC Bug Workflow v3 [ 2897577 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2719609 ] New: JAC Bug Workflow v2 [ 2789401 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2388749 ] New: JAC Bug Workflow [ 2719609 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2265681 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2388749 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2209248 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2265681 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2193422 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2209248 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1934300 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2193422 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1733854 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1934300 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1685007 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1733854 ]

              jmasson@atlassian.com John Masson
              8020e1d9037f Stephan Vollmer
              Affected customers:
              3 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: