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  1. Confluence Data Center
  2. CONFSERVER-22240

Quicktime .mov attachments are cropped rather than scaled to specified size

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When using either the deprecated media tag !movie.mov! or the new multimedia macro, resizing a quicktime movie attachment does not actually change the size of the movie - just the size of the viewport.

      This appears to be due to the missing 'scale' attribute from the object/embed tags generated. So the object viewport changes but the movie is still the original size, resulting in a cropped media file.

      Reproduce:

      1. Create a movie of size 1600x900 px
      2. attach to page
      3. edit page and add multimedia macro
      4. add width of 800 and height of 450

      The movie will be displayed and checking the source will show both the object and embed tags have width & height set as per the macro settings, however a 'cropped' version of the movie is shown.

      In order to 'fix', use "Inspect Element" and add the attribute scale="aspect" to the object and embed tags and this will fix the display and present the movie correctly. However, the fix is not permanent of course... it just proves what needs to be done in the source code to get things to work as expected.

            [CONFSERVER-22240] Quicktime .mov attachments are cropped rather than scaled to specified size

            Minh Tran added a comment -
            Atlassian update

            Thank you for taking the time to raise, comment or vote on this Bug. Currently this bug indicates that it only impacts a version of Confluence which is no longer in support, therefore we are closing this issue as Timed Out.
            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.
            Thanks again.
            Regards,
            Confluence Development

            Minh Tran added a comment - Atlassian update Thank you for taking the time to raise, comment or vote on this Bug. Currently this bug indicates that it only impacts a version of Confluence which is no longer in support, therefore we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Regards, Confluence Development

            Haddon Fisher added a comment - - edited

            I can confirm this is still an issue for .mov files in Chrome or Safari on the current Confluence OnDemand version (OD-6.2 I think?). Would be very happy if this were fixed!

            Haddon Fisher added a comment - - edited I can confirm this is still an issue for .mov files in Chrome or Safari on the current Confluence OnDemand version (OD-6.2 I think?). Would be very happy if this were fixed!

            Matt Ryall added a comment -

            Thanks for the bug report.

            Matt Ryall added a comment - Thanks for the bug report.

              Unassigned Unassigned
              ddb2adac326c Matt Keeble
              Affected customers:
              9 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: