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  1. Confluence Data Center
  2. CONFSERVER-20237

Can't move page when its parent have accents in its title or the destination page have accents in its title

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    • Icon: Bug Bug
    • Resolution: Resolved Locally
    • Icon: High High
    • None
    • 3.2.1
    • None

    • Windows 2003 Server Portuguese/BR
      Apache Tomcat/6.0.13
      Java 1.5.0_07
      Oracle Database 10g Release 10.2.0.1.0 - Production
      oracle.jdbc.OracleDriver - version 10.2

      When I'm trying to move a page that its parent have an accent in its title, I'm getting the message "Error retrieving breadcrumbs." in the fields "Current location" and "New Location".

      When I'm trying to move a page that ist parent don't have accent in its title, but the destination page have an accent in its title, in getting the message "Error retrieving breadcrumbs." in the field "New Location".

      In this situations I'm unable to move the page.

            [CONFSERVER-20237] Can't move page when its parent have accents in its title or the destination page have accents in its title

            JayBe (Inactive) added a comment -

            Hi karthick6783,

            According to the KB article Configuring URL encoding on Tomcat application server, it is recommended to have URIEncoding="UTF-8" set in <confluence_install>/conf/server.xml. This property comes set by default on Confluence 6.5 onwards, so we do recommend that you keep it. In case the issue persists for this single space, we recommend that you open a ticket with Atlassian to help you troubleshoot what can be happening.

            Cheers,
            Jean

            JayBe (Inactive) added a comment - Hi karthick6783 , According to the KB article Configuring URL encoding on Tomcat application server , it is recommended to have URIEncoding="UTF-8" set in <confluence_install>/conf/server.xml. This property comes set by default on Confluence 6.5 onwards, so we do recommend that you keep it. In case the issue persists for this single space, we recommend that you open a ticket with Atlassian to help you troubleshoot what can be happening. Cheers, Jean

            Karthick Jaganathan added a comment -

            Hi Jean, Robson,

            Earlier our confluence is installed in windows box, now it is migrated to Linux .

            In windows, this property is not available URIEncoding="UTF-8". So we removed it in linux as well. 

            Please confirm whether this needs to be added now in linux.

            Note : This issue is occuring only in one space.

             

            Cheers

            Karthick Jaganathan added a comment - Hi Jean, Robson, Earlier our confluence is installed in windows box, now it is migrated to Linux . In windows, this property is not available URIEncoding="UTF-8". So we removed it in linux as well.  Please confirm whether this needs to be added now in linux. Note : This issue is occuring only in one space.   Cheers

            Robson S. Rodrigues added a comment -

            Hi,

            I found the solution. I'm using Tomcat and I hadn't configured the URIEncoding="UTF-8" in "Connector" element of server.xml. After I configured this, everything is working fine.

            Cheers

            Robson S. Rodrigues added a comment - Hi, I found the solution. I'm using Tomcat and I hadn't configured the URIEncoding="UTF-8" in "Connector" element of server.xml. After I configured this, everything is working fine. Cheers

              jbondan@atlassian.com JayBe (Inactive)
              cb15ba332ccd Robson S. Rodrigues
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: