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  1. Confluence Data Center
  2. CONFSERVER-19452

Office Connector and SSO Supportability

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      CONF-14705 has created a work around for the authentication login prompt when editing in word, but this is not tested against an SSO solution.

      If you discover that after enabling "Allow authentication tokens in the URL path" and "Remember my login" do not help, please let us know what SSO you are using.

            [CONFSERVER-19452] Office Connector and SSO Supportability

            Sen made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3574659 ] New: JAC Suggestion Workflow 3 [ 4336194 ]

            Danielle McGrath added a comment -

            Hello, we are using a custom single sign on solution specifically, miniOrange with SAML SSO Certificates. We have tested with a compatible Office version,  ensured "Remember my login' was checked when logging in, and enabled 'Allow authentication tokens in the URL path' to no avail. While we understand that this issue of not being able to edit in office is resolved in 6.11, we just recently upgraded to 7.5.2 so upgrading once again is not currently an option. 

            This functionality is of immense value to our end users. Please advise of next steps to resume the previous functionality of  Edit in Office. Thank you.

            Danielle McGrath added a comment - Hello, we are using a custom single sign on solution specifically, miniOrange with SAML SSO Certificates. We have tested with a compatible Office version,  ensured "Remember my login' was checked when logging in, and enabled 'Allow authentication tokens in the URL path' to no avail. While we understand that this issue of not being able to edit in office is resolved in 6.11, we just recently upgraded to 7.5.2 so upgrading once again is not currently an option.  This functionality is of immense value to our end users. Please advise of next steps to resume the previous functionality of  Edit in Office. Thank you.
            Alex K made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 452618 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow 2 [ 3179338 ] New: JAC Suggestion Workflow 4 [ 3574659 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3040034 ] New: JAC Suggestion Workflow 2 [ 3179338 ]
            Adam Barnes (Inactive) made changes -
            Fix Version/s New: 6.11.0 [ 81090 ]
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Interest [ 11772 ] New: Resolved [ 5 ]

            Adam Barnes (Inactive) added a comment -

            Thanks for your interest in this issue.

            Since Confluence 6.11, we have updated this feature with a new Edit Files experience which negates this issues.

            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thanks for your interest in this issue. Since Confluence 6.11, we have updated this feature with a new Edit Files experience which negates this issues. Cheers, Confluence Product Management
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2537145 ] New: JAC Suggestion Workflow [ 3040034 ]
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 20
            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 20 New: 8
            UIS Original: 4 New: 3

              Unassigned Unassigned
              rhartono Roy Hartono [Atlassian]
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                Created:
                Updated:
                Resolved: