LDAP users with uppercase usernames cannot add favorites after upgrading to Confluence v3.1. The error message is similar to:

      You are not permitted to add the label(s) ~admin@admin.com:favourite to this page.

      Could replicate on MySQL with both case sensitive and in-sensitive collation.
      The external_entities table stores the usernames correctly preserving the case.

      Lower case LDAP usernames do not experience this problem. Cannot be replicated with local users.

      No errors logged into the log files. This is not related to the upgrade task as it can be replicated in a brand new 3.1 instance.

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            [CONFSERVER-18218] LDAP users with uppercase usernames cannot add favourites

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2877484 ] New: CONFSERVER Bug Workflow v4 [ 3004548 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2777686 ] New: JAC Bug Workflow v3 [ 2877484 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2715553 ] New: JAC Bug Workflow v2 [ 2777686 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2381537 ] New: JAC Bug Workflow [ 2715553 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2273726 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2381537 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2217253 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2273726 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2170132 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2217253 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1930602 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2170132 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1730905 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1930602 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1689044 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1730905 ]

              xtjhin Joshua Tjhin (Inactive)
              ganand Gurleen Anand [Atlassian]
              Affected customers:
              0 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: