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Bug
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Resolution: Unresolved
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Low
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None
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2.9.2, 5.9.11, 6.0.2, 6.1.0
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7
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Severity 3 - Minor
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Summary
Symptom A
When searching for a dashed word, the dash character does not appear in the search results and the hit is not highlighted, making the recognition of the desired result difficult.
Symptom B
Dashes can also be treated as spaces and result in matching the individual words joined by the dash. A search for external-services would have matches for pages with just the individual words external and services.
Steps to reproduce
Symptom A
- Create a page with the following text:
This is a built-in functionality that excites many users. We built it ourselves years ago.
- Search Confluence for the keyword built-in.
Symptom B
- Create a page (A) with the following text:
This would fall under external-services
- Create a page (B) with the following:
This is external to the company
- Create a page (C) with the following:
This is a list of services
- Search Confluence for the keyword external-services
Expected Results
Symptom A
The search results should return the page above with the word "built-in" bolded.
This is a built-in functionality that excites many users. We built it ourselves years ago.
Symptom B
Search results would only show page A
Actual Results
Symptom A
The search results returns the page above with the word "built" bolded and the dash is removed from the word "built-in".
This is a builtin functionality that excites many users. We built it ourselves years ago.
Symptom B
Search results match on pages B and C
- is caused by
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- Closed
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- is related to
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CONFSERVER-9919 Unescaped wiki markup in excerpts in "Recently Updated" on dashboard, comment summaries
- Closed
[CONFSERVER-13396] Using dashes in Confluence searches causes inaccurate results
Just wanted to add to Martin's comment, that the version we're running is 6.7.2.
Martin Lie
added a comment - Thanks for the explaination - we have big difficulties in finding our controlled documents (medical device) by using Jira+Confluence, and searching for documents in Confluence with designated Jira IDs (typical: DOC-1234 names).
We thought a re-index of our large Confluence installation would solve the issue, and planned an upgrade at the same time a few weeks ago - to no avail!
Our IT staff found, by Atlassian help, that this is actually a bug.
The bug is beginning to be a showstopper for our future use of Jira+Confluence - and I am not happy that this is a known bug approaching 10 years of age!! We are using a lot of money and effort on Atlassian products, and it would be a shame if the bug is not closed.
Martin Lie
added a comment - Thanks for the explaination - we have big difficulties in finding our controlled documents (medical device) by using Jira+Confluence, and searching for documents in Confluence with designated Jira IDs (typical: DOC-1234 names).
We thought a re-index of our large Confluence installation would solve the issue, and planned an upgrade at the same time a few weeks ago - to no avail!
Our IT staff found, by Atlassian help, that this is actually a bug.
The bug is beginning to be a showstopper for our future use of Jira+Confluence - and I am not happy that this is a known bug approaching 10 years of age!! We are using a lot of money and effort on Atlassian products, and it would be a shame if the bug is not closed. 
Andreas Ketelhut
added a comment - Unfortunatelly this is still an issue in confluence 4.1.
Dashes are deleted in the resultlist of a search.
e.g
Text on page contains abc-def
Excerpt shows "abcdef"
Andreas Ketelhut
added a comment - Unfortunatelly this is still an issue in confluence 4.1.
Dashes are deleted in the resultlist of a search.
e.g
Text on page contains abc-def
Excerpt shows "abcdef" 
Torge Schmidt
added a comment - The same issue exists with the excerpt of the space info on the dashboard, see screenshot. The text of the excerpt actually reads
"Information from IRC-IT to..." with a dash!
Torge Schmidt
added a comment - The same issue exists with the excerpt of the space info on the dashboard, see screenshot. The text of the excerpt actually reads
"Information from IRC-IT to..." with a dash! 
Still a problem in 2024....