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Bug
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Resolution: Unresolved
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Low
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None
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Severity 3 - Minor
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Issue Summary
When an org admin accesses a restricted space with the admin key, being neither a space admin for that space nor belonging to a group with space admin permissions, the "Analytics permissions" page in Space settings will throw an error when navigated to:
Something went wrong on our end. To resolve this, try reloading or reach out to your admin about getting access. You can also check the status page about a potential known incident related to this error. If it keeps happening, ask your admin to contact support and give them:
Hash: <hash ID here>
Trace: <trace ID here>
Steps to Reproduce
1) Ensure that your org admin user neither has space admin perms nor belongs to a group with space admin perms for a restricted space on your Confluence site.
2) Have your org admin user access the restricted space using the admin key.
3) Go Space settings > Space access > Analytics permissions.
Expected Results
The admin key should give the user access to "Analytics permissions" with no errors.
Actual Results
The user experiences the above-referenced error when navigating to "Analytics permissions".
Workaround
The user can recover space permissions, which will allow access to "Analytics permissions".