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  1. Confluence Cloud
  2. CONFCLOUD-83025

API to load spaces for migration fails to load in 30 seconds

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      Issue Summary

      The `wiki/rest/internals/1.0/io/v2/migrations/spaces` endpoint fails to load in 30 seconds for large tenants/spaces. 

      Steps to Reproduce

      1. Get a sufficiently large tenant with lots of spaces/content. (In the support ticket the space had almost a million attachments.
      2. Go to the admin hub and start a sandbox migration.
      3. When retrieving the list of spaces, the endpoint times out with the error message "500 Internal Server Error from GET http://atlassian-proxy.mesh:20020/cloudid/16a0d84d-b1a8-46ae-9d18-beb54753917b/confluence/wiki/rest/internals/1.0/io/v2/migrations/spaces"

      Expected Results

      User should be able to load the list of spaces available for migration

      Actual Results

       

      {
          "context": {
          "source": "c2c-middleware-assistant"
          },
          "errorCode": "T1009",
          "errorMessage": "500 Internal Server Error from GET http://atlassian-proxy.mesh:20020/cloudid/16a0d84d-b1a8-46ae-9d18-beb54753917b/confluence/wiki/rest/internals/1.0/io/v2/migrations/spaces"
      }

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              d4271ce9c03f Vinayak Shamnani
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                Created:
                Updated: