Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-81213

PDF export V2 is slow for custom exports on the space level

      Issue Summary

      When exporting PDF files on the space level using the "custom" option to select specific pages, the PDF export is very slow despite selecting only 1 page with not a lot of content.

      Below is an example of an export with space that only has a few pages containing just a few text:

      In some cases, it goes all the way up to 1 hour or more.

      The issue only seems to impact the custom export. Page-level exports are performing better.

      Steps to Reproduce

      1. Export a space using the "custom" option
      2. Select one or two small pages
      3. Start the export

      Expected Results

      PDF export finishes in a reasonable amount of time

      Actual Results

      PDF export takes much longer in relation to the amount of content within the selected pages to be exported

      Workaround

      Use page-level exports

            [CONFCLOUD-81213] PDF export V2 is slow for custom exports on the space level

            No work has yet been logged on this issue.

              029e626c74b2 Trevor Angle
              c5522313772a Julian
              Affected customers:
              3 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: