Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-80535

When exporting Site Analytics about Users' data, the values don't match what is shown in the User interface

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Analytics
    • None

      Issue Summary

      When exporting Site Analytics about Users' data, the values don't match what is shown in the User interface.

      Steps to Reproduce

      1. Go to the Site Analytics - Users, example: 'https://INSTANCE.atlassian.net/wiki/analytics/users';
      2. Click on the 3M (Last 3 months) date range;
        • Make sure all the filters are checked.
      3. Click on the Export as CSV button;
      4. Open the exported file and compare the values(Views, Created, Updated, Comments, Searches);

      Expected Results

      The values in the exported file match exactly what is shown in the Site Analytics - Users.

      Actual Results

      The values doesn't match what is shown in the User interface('https://INSTANCE.atlassian.net/wiki/analytics/users').

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

        1. image-2025-01-13-09-10-27-447.png
          49 kB
          Raman Samoilenka

            [CONFCLOUD-80535] When exporting Site Analytics about Users' data, the values don't match what is shown in the User interface

            Brian Ma made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Serhii Lichenko made changes -
            Preventable by New: Unit testing [ 19731 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Raman Samoilenka made changes -
            Attachment New: image-2025-01-13-09-10-27-447.png [ 479675 ]
            Rodrigo C made changes -
            Link New: This issue relates to CONFCLOUD-79068 [ CONFCLOUD-79068 ]
            Rodrigo C created issue -

              Unassigned Unassigned
              d85dd54c1997 Rodrigo C
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: