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  1. Confluence Cloud
  2. CONFCLOUD-80107

URL is not clickable for multi-line text Custom Fields in Jira Issues macro

      Issue Summary

      Jira text multi-line custom fields, which contain links, display them plain text instead of a clickable URL in Jira Issues macro.

      Steps to Reproduce

      1. Create a custom field in Jira with the type 'Text Field (multi-line)'
      2. Add the field to a Jira ticket and add a URL to the field
      3. In Confluence, add a Jira Issues macro pointing to your test project. (Refer to Insert the Jira Issues Macro)
      4. Choose the custom field you want to appear by selecting the 3-column icon "Configure fields" 

      Expected Results

      The URL in the URL field is clickable.

      Actual Results

      The URL in the text field is rendered as plain text in the Jira Issues macro:

      However, if we use the legacy Jira Issues macro, the URL is correctly rendered as a URL:

      Workaround

      Use the Jira Legacy macro to Text (multi-line) Custom Fields which contain links, to be displayed as a clickable URL.

        1. Difference-between-macros.png
          Difference-between-macros.png
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        2. Jira-Issues.jpg
          Jira-Issues.jpg
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        3. Legacy-Jira-Issues.jpg
          Legacy-Jira-Issues.jpg
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              Unassigned Unassigned
              fb5c5276e5ff Caio Oliveira
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: