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  1. Confluence Cloud
  2. CONFCLOUD-80062

Sometimes replacement characters appear on the content.

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      Issue Summary

      Sometimes the replacement character "�" appears on the page. These are always Japanese characters (multibyte characters), but not always the same characters are replaced upon reloading. At times, all characters load as expected.

      Steps to Reproduce

      1. Create a page in Japanese.
      2. Navigate to the page.
      3. If the problem does not occur on the page, refresh the page until it does.

      Expected Results

      Japanese are rendered without being garbled.

      Actual Results

      Sometimes the replacement character "�" are shown.

      Workaround

      The only workaround is to reload the page.

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            [CONFCLOUD-80062] Sometimes replacement characters appear on the content.

            Ben Keene made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels New: RIBS-SHORT
            Harshita Mehta made changes -
            Assignee New: Harshita Mehta [ a9ff1df1ec2c ]
            Harshita Mehta made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Bugfix Automation Bot made changes -
            Bug Type New: Warranty [ 19331 ]
            Rebekkah Dorhout made changes -
            Due Date New: 11/Dec/2024
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            Ben Keene made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count New: 4
            Bugfix Automation Bot made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]

              a9ff1df1ec2c Harshita Mehta
              a5d57c498007 Takeshi Muramatsu
              Affected customers:
              7 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: