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  1. Confluence Cloud
  2. CONFCLOUD-80062

Sometimes replacement characters appear on the content.

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      Issue Summary

      Sometimes the replacement character "�" appears on the page. These are always Japanese characters (multibyte characters), but not always the same characters are replaced upon reloading. At times, all characters load as expected.

      Steps to Reproduce

      1. Create a page in Japanese.
      2. Navigate to the page.
      3. If the problem does not occur on the page, refresh the page until it does.

      Expected Results

      Japanese are rendered without being garbled.

      Actual Results

      Sometimes the replacement character "�" are shown.

      Workaround

      The only workaround is to reload the page.

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            [CONFCLOUD-80062] Sometimes replacement characters appear on the content.

            Masayuki Abe added a comment -

            Hi,b2e61339283b 

            Thank you for fixing the bug so quickly.

            Masayuki Abe added a comment - Hi, b2e61339283b   Thank you for fixing the bug so quickly.

            Ben Keene added a comment -

            Hi everyone,

            This is Ben Keene from the Confluence team. This bug is fixed and I confirmed the functionality to be working as expected.

             

            Sincerely,

            Ben

            Ben Keene added a comment - Hi everyone, This is Ben Keene from the Confluence team. This bug is fixed and I confirmed the functionality to be working as expected.   Sincerely, Ben

              a9ff1df1ec2c Harshita Mehta
              a5d57c498007 Takeshi Muramatsu
              Affected customers:
              7 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: