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  1. Confluence Cloud
  2. CONFCLOUD-79419

The 'Last Activity' field fails to capture all types of space activity, resulting in misleading space report

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
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      Issue Summary

      The 'Last Activity' field in Confluence space reports only tracks page-related events, such as edits, comments, and page creations/deletions etc. It does not account for other activities like creating or deleting whiteboards, leading to inaccurate reports with blank fields for spaces where only non-page activities have occurred.

      Steps to Reproduce

      1. Create a whiteboard in a newly created confluence space without making any page events like creating new page etc.
      2. Generate a new Space report 
      3. Check the 'Last Activity' field in the space report which will be blank even after 24 hours.

      Expected Results

      • The 'Last Activity' field should update to reflect the creation of the whiteboard.

      Actual Results

      • The 'Last Activity' field remains blank, incorrectly indicating no recent activity in the space.

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available

            [CONFCLOUD-79419] The 'Last Activity' field fails to capture all types of space activity, resulting in misleading space report

            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Samir made changes -
            Component/s Original: Space - Analytics [ 63796 ]
            Component/s New: Analytics [ 63795 ]
            John Hooper made changes -
            Assignee New: John Hooper [ 62c32a53ff47 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Anand Kashyap made changes -
            Development Effort New: L [ 13033 ]
            Symptom Severity Original: Severity 3 - Minor [ 14432 ] New: Minor [ 16130 ]
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Shahid Qureshi created issue -

              62c32a53ff47 John Hooper
              4dda4ee2e077 Shahid Qureshi
              Affected customers:
              0 This affects my team
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              1 Start watching this issue

                Created:
                Updated: