When exporting a page to PDF the process fails and users see "Unable to export PDF" error

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    • 3
    • Severity 3 - Minor
    • 3

      Issue Summary

      When exporting a page to PDF the process fails and users see "Unable to export PDF" error

      The issue occurs on pages that have previously been exported and intermittently work.

      Steps to Reproduce

      1. Open a page in Confluence
      2. Go to tri-dot menu ...
      3. Select export PDF

      Conditions

      New PDF exporter experience 

      Expected Results

      PDF file to be generated of the page

      Actual Results

      Export fails and  users see the "Unable to export PDF" error

       

      Workaround

      Users can try to export again and it works.

      Support please refer here for further details

            Assignee:
            Unassigned
            Reporter:
            Elelta D (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: