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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Page - Export - PDF
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None
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3
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Severity 3 - Minor
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3
Issue Summary
When exporting a page to PDF the process fails and users see "Unable to export PDF" error
The issue occurs on pages that have previously been exported and intermittently work.
Steps to Reproduce
- Open a page in Confluence
- Go to tri-dot menu ...
- Select export PDF
Conditions
New PDF exporter experience
Expected Results
PDF file to be generated of the page
Actual Results
Export fails and users see the "Unable to export PDF" error
Workaround
Users can try to export again and it works.
Support please refer here for further details
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