Hello,
This issue cost me several week of delay in getting my Confluence [Product]Manual to produce a Scroll Document Version to publish to our online Help Centers (several weeks after the Prod version of the Product was released) .
At first I opened a Support ticket with Confluence and the support guy closed the ticket insisting this was not a Confluence issue but rather a "3rd Party product issue" (i.e., Scroll Doc /K15t Support issue). I was not impressed
as up to this point I have enjoyed excellent support from Atlassian.
Scroll / K15t Support were much more diligent in helping me and directed me to look at the 1st Page (I call it the manual title page) “Attachments”. There were 299 “Attachments” (but there were actually no images on this title page). Then he directed me to install another 3rd party product called “Attachment Manager”.
Once I quickly got rid of the 299 “unused” attachments on my Manual Title Page with Attachment Manager I was able to successfully create a new Scroll Doc version.
I’m not thrilled that we have to buy this “Attachments Manager” to fix what seems to be a Confluence bug or at least attachment management shortcoming - that's why I'm casting my vote on this CONFCLOUD-75318- Copy REST API returns 504 for pages with many attachments) issue.
Please bump up the priority of this issue.
Also, please advise the Confluence Support Team about this issue & this workaround “Attachment Manager” so others won't be impeded by this issue. https://marketplace.atlassian.com/apps/1222381/attachments-manager-for-confluence?hosting=cloud&tab=overview
Thanks
Kind Regards,
Sheila Glass
Since Confluence lacks a native translation tool, this has become a major issue for us. The high number of attachments poses a significant limitation with every translation tool we've attempted to use.