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  1. Confluence Cloud
  2. CONFCLOUD-74607

Confluence pages created from Jira or JSM using a template do not display the attachments

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      Issue Summary

      Confluence pages created from Jira or JSM using a template do not display the images, showing the error "Preview Unavailable".

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Make sure to have Confluence and Jira products on the same site
      2. Create a new space on Confluence;
      3. Create a template in the space with an image
      4. Create a new project in Jira (software project for example)
      5. Create a new rule in Jira automation to trigger create page using the template
      6. Run the rule
      7. new page is created

      Expected Results

      New page to display the image

      Actual Results

      No image is displayed.

      preview unavailable

      Workaround

      • Add the image manually to the page

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        2. Attachments.png
          Attachments.png
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        3. image-2022-09-23-18-00-45-527.png
          image-2022-09-23-18-00-45-527.png
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        4. image-2022-09-23-17-59-17-088.png
          image-2022-09-23-17-59-17-088.png
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            [CONFCLOUD-74607] Confluence pages created from Jira or JSM using a template do not display the attachments

            No work has yet been logged on this issue.

              Unassigned Unassigned
              278c4f2d034c Pavani
              Affected customers:
              9 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated: