Confluence unable to render certain PowerPoint PPTX files

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    • 1
    • Minor

      Description

      • Certain Powerpoint files don't render thumbnails nor in the Office PowerPoint Macro

      Steps to replicate

      • Unable to replicate, problem occurs for specific PPT files

      Actual behaviour

      • The PowerPoint file shows a "Preview unavailable" message
      • Office PowerPoint Macro doesn't render PPT file. A black screen is displayed instead "Ouch! We can't load the PDF."

      Workaround

      • Open the file in Powerpoint, and Save As PPT

            Assignee:
            Unassigned
            Reporter:
            Paulo F. (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: