Uploaded image for project: 'Atlassian Access'
  1. Atlassian Access
  2. ACCESS-1427

Forge apps might not work as expected if IP allowlist is enabled

    XMLWordPrintable

Details

    • Bug
    • Resolution: Fixed
    • High
    • IP Allowlisting
    • None

    Description

      Issue Summary

      When using apps (add-ons) developed with Forge, their macros may not work as expected if the user has IP Allowlisting enabled. Sometimes the macro will throw an error or simply will not work at all.

      Steps to Reproduce

      1. Create/ install an app built with Forge that has a macro;
      2. Try to use the macro provided by the app;

      We noticed the problem happens when the macro / app tries to perform any type of API request, which seems to be blocked by the IP Allowlist.

      Expected Results

      The macro should work without problems.

      Actual Results

      Depending on the macro, it might throw an error os simply not work at all.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          Activity

            People

              ecf27a037d15 Aditya Guntupalli
              gtworkowski Guilherme T (Inactive)
              Votes:
              18 Vote for this issue
              Watchers:
              42 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: