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  1. Confluence Cloud
  2. CONFCLOUD-73515

Viewing third-party macro on a Template fails to render the macro

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      Issue Summary

      Viewing third-party macro on a Template fails to render the macro

      Steps to Reproduce

      1. Create a template (Space settings > Templates > Create New Template)
      2. add any macros(a dynamic content macro) from external vendor apps.
      3. Open the created template for viewing ( Space settings > Templates > click a link - the created template)

      Expected Results

      Macros are rendered

      Actual Results

      The macro fails to load

      Error rendering macro 'macro-key' : Must specify either a contentPropertyId, or a contentId and a key

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [CONFCLOUD-73515] Viewing third-party macro on a Template fails to render the macro

            Matthew Hunter added a comment -
            Atlassian Update - April 9, 2025

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - April 9, 2025 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Alexander Ovsyannikov added a comment -

            Hi everyone,
            We've just noticed that the same issue now results in a different error message

            Error rendering macro 'handy-status-macro' : Page loading failed

            Are you aware of the reason for that? Do you also have any updates regarding the fix feasibility?

            Alexander Ovsyannikov added a comment - Hi everyone, We've just noticed that the same issue now results in a different error message Error rendering macro 'handy-status-macro' : Page loading failed Are you aware of the reason for that? Do you also have any updates regarding the fix feasibility?

            Lisseth del Cid added a comment -

            Hola, existe alguna solución para el error?

            Lisseth del Cid added a comment - Hola, existe alguna solución para el error?

              Unassigned Unassigned
              resteves Rodrigo Heinzen
              Affected customers:
              18 This affects my team
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: