Details
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Bug
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Resolution: Fixed
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Medium
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None
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1
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Severity 3 - Minor
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Description
Issue Summary
Not able to export Audit Logs from the Export button on UI. The download starts and it fails with the error "Failure: Network Error"
Steps to Reproduce
- Go to link: https://<site>.atlassian.net/wiki/admin/auditlogging.action
- Click 'Export'
Expected Results
Audit logs should get exported. If the logs are huge, it should take time.
Actual Results
The Audit logs download failed after 10 seconds, after downloading 695 KB worth of file.
Below are logs from the same time:
url: /wiki/rest/api/audit level: WARN logger: com.atlassian.confluence.rest.api.model.ExceptionConverter message: Could not map exception type java.lang.NullPointerException with message 'null' to a specific REST status. Defaulting to InternalServerError micros_container: confluence product: confluence
url: /wiki/rest/create-dialog/1.0/spaces
logger: com.atlassian.crowd.embedded.core.CrowdServiceImpl
message: CrowdServiceImpl search nested group relationships returned list with 2 size.
product: confluence
url: /wiki/rest/graph
logger: com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao
message: Uh oh - found more than one object when single object requested: found 2
product: confluence
On the UI, we can go back to approx 55 pages before the below error pops up on the screen:
Fetch of audit logs failed, please try again.
Workaround
Currently, there is no known workaround for this behaviour.
Attachments
Issue Links
- is cloned from
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CONFCLOUD-73418 We are unable to export Audit on test environment
- Closed