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  1. Confluence Cloud
  2. CONFCLOUD-72772

Analytics shows incorrect page views for the site/space "homepage"

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Details

    • Bug
    • Resolution: Fixed
    • Highest
    • Page - Analytics
    • None

    Description

      Issue Summary

      The customer wants to see how his home page is doing in terms of page views using Analytics. However, we are not seeing this data anywhere. The same page is set as site's as well as space's homepage. The customer has a user base of 1200 users and many users access confluence on a daily basis. However, if we see analytics of the home page it shows 1-2 views.

      Steps to Reproduce

      1. Open Confluence having a premium or enterprise license.
      2. Access the home page.
      3. Check page views of the home page using Analytics, it will not increment.

      Expected Results

      Pageviews should get recorded for the homepage as well.

      Actual Results

      Analytics shows incorrect page views for the site/space "homepage"

      Workaround

      Currently, there is no known workaround for this behavior.

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              4f39c40b14c8 Divya Kalidindi
              13f27f9b2775 Jagriti
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              Dates

                Created:
                Updated:
                Resolved: