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  1. Confluence Cloud
  2. CONFCLOUD-72524

Jira Issue Links button on Confluence Page appear blank

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    Description

      Issue Summary

      If you have a Confluence Page that is linked to a Jira Issue. The Jira Issue Link button will display a blank box as in the below screenshot:

      Steps to Reproduce

      1. Create Jira Issue
      2. Create Confluence Page
      3. In Jira issue link the above Confluence page
      4. Navigate to the Confluence Page
      5. Click on the Jira Links Button
      6. The Jira Links button doesn't load the link issue.

      Expected Results

      The Jira Issue Links should populate and not provide blank boxes

      Actual Results

      The user is presented with a blank list. The Browser Console shows below:

      <div class="spinner-container"><div class="spinner"></div></div>
      

      Workaround

      Add a Jira issues macro retrieving multiple issues on the same page. This will make the Jira links to be displayed and retrieve only the Jira links (not the issues included in the added Jira macros).

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              Unassigned Unassigned
              590db20ccbc2 Isaac S (Atlassian Support)
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              Dates

                Created:
                Updated:
                Resolved: