[CONFCLOUD-72023] Linking certain pages on the roadmap planner macro will break the macro

Type: Bug
Resolution: Cannot Reproduce
Priority: Low
Component/s: Macros - Roadmap Planner
Labels:
- CNR14

Support reference count:
2
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

Steps to Reproduce

Create a page A that contains a line break on its title
The line break can be added either through copy+paste or by using the REST API
Create page B with a roadmap planner on it
Try to link page A on any of the roadmap's bars

Expected Results

The page should be linkable without problems

Actual Results

Upon linking the page, it will display as broken macro:

The page won't render on view mode with the following error:

We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.

And the page can't be edited with this error:

We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.

The below exception is thrown in the browser's console:

Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239)

Workaround

Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
For support engineers: check the first internal comment for instructions.

- - Sort By Name
  - Sort By Date
  - Ascending
  - Descending
  - Thumbnails
  - List

broken_roadmap.png
41 kB
21/Apr/2021 10:38 PM
edit_mode.png
23 kB
21/Apr/2021 10:38 PM
roadmap.PNG
42 kB
17/Nov/2022 11:29 AM
view_mode.png
22 kB
21/Apr/2021 10:38 PM

Oksana Bodnar (Inactive) made changes - 13/Dec/2022 9:18 AM

Resolution		New: Cannot Reproduce [ 5 ]
Status	Original: Gathering Impact [ 12072 ]	New: Closed [ 6 ]

Oksana Bodnar (Inactive) made changes - 17/Nov/2022 11:29 AM

Attachment

New: roadmap.PNG [ 430555 ]

Oksana Bodnar (Inactive) made changes - 17/Nov/2022 11:28 AM

Labels

Original: CNR

New: CNR14

Anna Zakharevych made changes - 17/Aug/2022 2:52 PM

Labels

New: CNR

Bugfix Automation Bot made changes - 30/Sep/2021 6:30 AM

Support reference count

Original: 1

New: 2

Bugfix Automation Bot made changes - 23/Apr/2021 6:30 AM

Support reference count

New: 1

Erik Gui made changes - 22/Apr/2021 5:14 PM

Status

Original: Needs Triage [ 10030 ]

New: Gathering Impact [ 12072 ]

Guilherme T (Inactive) made changes - 21/Apr/2021 10:54 PM

Description

Original: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be either added through copy+paste or using the REST API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
(i) For support engineers: check the first internal comment for instructions.

New: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be added either through copy+paste or by using the REST API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
(i) For support engineers: check the first internal comment for instructions.

Guilherme T (Inactive) made changes - 21/Apr/2021 10:52 PM

Description

Original: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be either added through copy+paste or using the API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
(i) For support engineers: check the first internal comment for instructions.

New: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be either added through copy+paste or using the REST API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
(i) For support engineers: check the first internal comment for instructions.

Guilherme T (Inactive) made changes - 21/Apr/2021 10:50 PM

Description

Original: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be either added through copy+paste or using the API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you

New: h3. Issue Summary
If we have a roadmap planner macro and we try to link a page that has a line break/ new line character on its title, the macro will break, causing the page to not be viewable/ editable.

h3. Steps to Reproduce
# Create a page A that contains a line break on its title
The line break can be either added through copy+paste or using the API
# Create page B with a roadmap planner on it
# Try to link page A on any of the roadmap's bars

h3. Expected Results
The page should be linkable without problems

h3. Actual Results
* Upon linking the page, it will display as broken macro:
| !broken_roadmap.png|thumbnail! |
* The page won't render on view mode with the following error:
| !view_mode.png|thumbnail! |
{code:none}We couldn't display your content

Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* And the page can't be edited with this error:
| !edit_mode.png|thumbnail! |
{code:none}We couldn't load the editor.
Refresh the page and try again. If the problem persists, contact Atlassian Support.{code}
* The below exception is thrown in the browser's console:
{code:none}Invalid adf document SyntaxError: Unexpected token < in JSON at position 0
    at Object.parse (<anonymous>)
    at ContentRenderer.tsx:31
    at ContentRenderer.tsx:100
    at Ji (react-dom.production.min.js:153)
    at Bs (react-dom.production.min.js:175)
    at Fs (react-dom.production.min.js:175)
    at xa (react-dom.production.min.js:268)
    at mu (react-dom.production.min.js:246)
    at vu (react-dom.production.min.js:246)
    at au (react-dom.production.min.js:239){code}

h3. Workaround
Contact us through https://support.atlassian.com/ mentioning this bug and a link to the affected page so we can remove the broken link for you.
(i) For support engineers: check the first internal comment for instructions.

Assignee:: Unassigned

Reporter:: Guilherme T (Inactive)

Affected customers:: 0 This affects my team

Watchers:: 2 Start watching this issue

Created:: 21/Apr/2021 10:42 PM

Updated:: 13/Dec/2022 9:18 AM

Resolved:: 13/Dec/2022 9:18 AM

Details

Description

Issue Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Attachments

Attachments

Forms

Activity

People

Dates