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  1. Confluence Cloud
  2. CONFCLOUD-70906

Jira Issue Macro returns template error when using some Jira filters

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    Description

      Issue Summary

      JIRA filters for some tenants are returning error when used inside JIM.

      We can fix it using the Governator tool: Refresh Application links data but after a while, the problem appears again.

      Steps to Reproduce

      1. Create a Jira filter
      2. Create a JIM with the filter created in step 1

      Expected Results

      1. JIRA macro should show tickets based on Jira filtered results

      Actual Results

      Error is displayed in JIM asking user to refresh

      A query on prod returns the following stack trace:

      org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isCustomFields' in class com.atlassian.confluence.extra.jira.DefaultJiraIssuesColumnManager threw exception java.lang.NullPointerException at templates/extra/jira/staticJiraIssues.vm[line 315, column 76]
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

       

      Potential workaround: Disable using Jira filters and use JQL instead

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              802848781776 Nick Yang
              8c90b09e1d39 Erik Gui
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              Dates

                Created:
                Updated:
                Resolved: