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  1. Confluence Cloud
  2. CONFCLOUD-68950

Using the Companion App with Safari on macOS Catalina does not work

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      Issue Summary

      When a user tries to use the Companion App using Safari in macOS Catalina 10.15.2 the installation is not recognized by the browser. This causes Confluence to keep asking for the application to be installed.

      Steps to Reproduce

      1. Access Confluence with Safari
      2. Try to install/use the Companion app

      Expected Results

      The installation is recognized and file edit works. If already installed, the Companion app is recognized.

      Actual Results

      Confluence keeps asking for the Companion to be installed

      Workaround

      Use Firefox or Chrome to interact with the Companion App (Firefox 71.0 and Chrome 79.0.3945.88 have been tested)

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            [CONFCLOUD-68950] Using the Companion App with Safari on macOS Catalina does not work

            No work has yet been logged on this issue.

              Unassigned Unassigned
              drodrigues@atlassian.com Diego (Inactive)
              Affected customers:
              16 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: