• Type: Bug
• Resolution: Timed out
• Priority: Low
• Component/s: Page - Attachments (Image, Video, etc.)
• Labels:

  • attachements
  • catalina
  • companion-app
  • macOS
  • safari
  • stale-bulk-close202112
  • twp-bug

1. 

   image.png

   32 kB

   18/Dec/2019 2:17 PM

[CONFCLOUD-68950] Using the Companion App with Safari on macOS Catalina does not work

Matthew Hunter made changes - 16/Dec/2021 12:41 AM

Resolution		New: Timed out [ 10 ]
Status	Original: Gathering Impact [ 12072 ]	New: Closed [ 6 ]

Matthew Hunter made changes - 16/Dec/2021 12:41 AM

Labels

Original: attachements catalina companion-app macOS safari twp-bug

New: attachements catalina companion-app macOS safari stale-bulk-close202112 twp-bug

Bugfix Automation Bot made changes - 13/Nov/2020 6:01 PM

Support reference count

New: 1

Diego (Inactive) made changes - 12/May/2020 8:31 PM

Remote Link

New: This issue links to "Page (Confluence)" [ 483562 ]

Sergey Chebykin made changes - 18/Dec/2019 11:21 PM

Labels

Original: attachements catalina companion-app macOS safari

New: attachements catalina companion-app macOS safari twp-bug

Sergey Chebykin made changes - 18/Dec/2019 11:21 PM

Status

Original: Needs Triage [ 10030 ]

New: Gathering Impact [ 12072 ]

Diego (Inactive) made changes - 18/Dec/2019 2:33 PM

Description

Original: h3. Issue Summary When a user installs the Companion App +_using Safari in macOS Catalina 10.15.2_+ the installation is not recognized by the browser. This causes Confluence to keep asking for the application to be installed. !image.png! h3. Steps to Reproduce  # Access Confluence with Safari (without the Companion app installed)  # Try to install the Companion app h3. Expected Results The installation is recognized and file edit works h3. Actual Results Confluence keeps asking for the Companion to be installed h3. Workaround Use *Firefox* or *Chrome* to interact with the Companion App (+_Firefox 71.0 and Chrome 79.0.3945.88 have been tested_+)

New: h3. Issue Summary When a user tries to use the Companion App +_using Safari in macOS Catalina 10.15.2_+ the installation is not recognized by the browser. This causes Confluence to keep asking for the application to be installed. !image.png! h3. Steps to Reproduce  # Access Confluence with Safari  # Try to install/use the Companion app h3. Expected Results The installation is recognized and file edit works. If already installed, the Companion app is recognized. h3. Actual Results Confluence keeps asking for the Companion to be installed h3. Workaround Use *Firefox* or *Chrome* to interact with the Companion App (+_Firefox 71.0 and Chrome 79.0.3945.88 have been tested_+)

Diego (Inactive) made changes - 18/Dec/2019 2:32 PM

Summary

Original: Installing the Companion App via Safari on macOS Catalina does not work

New: Using the Companion App with Safari on macOS Catalina does not work

Diego (Inactive) made changes - 18/Dec/2019 2:23 PM

Summary

Original: Installing the Companion App on macOS Catalina does not work

New: Installing the Companion App via Safari on macOS Catalina does not work

Diego (Inactive) made changes - 18/Dec/2019 2:20 PM

Labels

New: attachements catalina companion-app macOS safari

Diego (Inactive) created issue - 18/Dec/2019 2:18 PM