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  1. Confluence Cloud
  2. CONFCLOUD-68358

Saving an article when localStorage is full does not work

      Issue Summary

      I was not able to publish article in Confluence (on Hello). Article was created with old-style template

       

      I think other customers may experience similar problem as well? I think there are 2 areas to address here
      1) Ideally, localStorage should be used as little as possible, not to get over quota. Another way may be to delete most old keys and their data from localStorage (if it is feasible for this type of data)?
      2) even if this thing cannot be saved to localStorage, user should be still able to Publish article

      Steps to Reproduce

      1. Fill in localStorage for confluence website with some clutter (example of code is here https://stackoverflow.com/a/46730251/1343917
      2. Try to create and publish an article (click "Publish" button). I used old-style template for this, not sure if it matters.

      Expected Results

      Article is saved 

      Actual Results

      Article is not saved

      The below exception is thrown in the browser console

      ```
      Uncaught DOMException: Failed to execute 'setItem' on 'Storage': Setting the value of 'localStorage/atlassian.5adfcc8b424d6b2e29a06c61.frontend.editor.tinyMCE.just.published' exceeded the quota.
      ```

      Workaround

      When I cleared localStorage - I was able to Publish the article. 

            [CONFCLOUD-68358] Saving an article when localStorage is full does not work

            Atlassian Update - October 29, 2021

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 29, 2021 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              dgonchar Dmitry Gonchar
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: