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  1. Confluence Cloud
  2. CONFCLOUD-68177

Not able to type in action item while on Collaborative edit using Firefox

      Issue Summary

      While in collaborative editing, when the user tries to type in an action item in firefox, if the a second editor is in the same action item, the cursor vanishes for the first editor and it is no longer possible to type. However if the first editor attempts to type in a part of some text in the action item, before the collaborative icon from the second editor in the page, he is able to type.
      The bug happens when the first editor is trying to type after the collaborative icon is on, the cursor vanishes.

      Steps to Reproduce

      1. Open any page and try to edit it with someone else (or open two tabs of the same page in edit mode) in firefox browser
      2. Insert an action item and click outside the action item
      3. With the second edit page open, click on the action item to put the collaborative edit icon there
      4. Go back to the first edit page and click on the action item right after the collaborative edit icon from the second editor
      5. Type any text

      Expected Results

      You are able to keep editing and typing any text after the collaborative edit icon in firefox.

      Actual Results

      Not able to type any text after the collaborative edit icon and the cursor vanishes after clicking in the action item, if you are using firefox.

      Notes

      Test made in firefox version 69.0.1 and 69.0.2 (last updated version)
      When the first editor using firefox tries to click after the collaborative edit icon in the action item, if there is any text there already, after several clicks, the texts selects, but still unable to type any text.
      Same issue happens in the decision macro and all panels (info, error, note, success and warning).

      Workaround

      As working as expected in Chrome, change browser.

            [CONFCLOUD-68177] Not able to type in action item while on Collaborative edit using Firefox

            Atlassian Update - October 8, 2021

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 8, 2021 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              jhonda@atlassian.com Jessica
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: