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  1. Confluence Cloud
  2. CONFCLOUD-68124

Jira links not working properly on Safari

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      Issue Summary

      Creating Jira Links on Safari presents three different behaviours:
      1. when copying/paste an URL directly, it works fine
      2. when using the 'Link' button and selecting the issue in the menu, it only creates the Link, but not the Jira Macro
      3. when using the 'Link' button + copying/paste the issue URL, it doesn't work at all.

      Issue reproducible on Version 13.0.1 (14608.2.11.1.11) so far.

      Expected Results

      Jira Links should render properly using any of the methods above.

      Actual Results

      All methods presents different rendering.

      Workaround

      Keep using only copy+paste method if you're using Safari.

        1. Screen Shot 2019-10-04 at 11.29.05.png
          Screen Shot 2019-10-04 at 11.29.05.png
          36 kB

            [CONFCLOUD-68124] Jira links not working properly on Safari

            Matthew Hunter added a comment -
            Atlassian Update - October 2, 2021

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 2, 2021 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              gfranck Gabriele Franck
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: