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  1. Confluence Cloud
  2. CONFCLOUD-65599

Exporting pages to PDF results in incorrect heading formatting for heading 4 and 6

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      Issue Summary

      When we export pages to PDF, both heading 4 and 6 are incorrectly formatted in the resulting export.

      Environment

      • Confluence Cloud
      • Any browser
      • Any desktop OS

      Steps to Reproduce

      1. Create a new page using the New Editing Experience (Fabric editor)
      2. Add text
      3. format different sections of the text with heading sizes 1, 2, 3, 4, 5, 6
      4. Publish page
      5. Export this page to pdf

      Expected Results

      Exported page headings respect original formatting

      Actual Results

      Heading 4 and 6 will be incorrectly formatted. Both will be bigger than headings above them and will display incorrect bolding, italic and font.

      Workaround

      No workaround as of today.

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        2. Exported_PDF.png
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        3. exportedPagePDF.png
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        4. headings in pdf.PNG
          headings in pdf.PNG
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        5. originalPageFabric.png
          originalPageFabric.png
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        6. originalPageFabric-1.png
          originalPageFabric-1.png
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            [CONFCLOUD-65599] Exporting pages to PDF results in incorrect heading formatting for heading 4 and 6

            Steven Bao made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            Oksana Bodnar (Inactive) made changes -
            Attachment New: headings in pdf.PNG [ 430858 ]
            Oksana Bodnar (Inactive) made changes -
            Labels Original: editor fabric-editor-confluence formatting headings tinyMCE triage-pdf-bug New: confirmed-bug editor fabric-editor-confluence formatting headings tinyMCE triage-pdf-bug
            Vasi made changes -
            Labels Original: editor fabric-editor-confluence formatting headings tinyMCE New: editor fabric-editor-confluence formatting headings tinyMCE triage-pdf-bug
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              sali@atlassian.com Saif
              Affected customers:
              22 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: