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  1. Confluence Cloud
  2. CONFCLOUD-64782

Attachments preview in Confluence's mobile version redirects to iOS app

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      Summary

      When the user access Confluence using the mobile version of the same (not the app) and try to see an attachment in a page, the same displays a message to view the content in the browser, however, when tapping the option, it redirects the user to download/use the Confluence app.

      Steps to Reproduce

      1. Go to Confluence using a browser in a mobile
      2. Make sure to access a page that has an attachment in the page
      3. Tap the "Tap to see view-file content in your browser"

      Expected Results

      The user should be redirected to the desktop version in the mobile.

      Actual Results

      The user is redirected to download/use the app.

      Workaround

      There is no workaround at the moment.

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            [CONFCLOUD-64782] Attachments preview in Confluence's mobile version redirects to iOS app

            Li Hsu (Inactive) added a comment -

            Hi everyone,
            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Li Hsu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              gdecampos Giuliano C.
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: