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  1. Confluence Cloud
  2. CONFCLOUD-62985

HTML Exports fails in Spaces with more than 3 GB in Attachments

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      Summary

      HTML Exports fails in Spaces with more than 3 GB in Attachments

      Steps to Reproduce

      1. In a Confluence space, attach files to pages until you have at least 3 GB of attachments in the space
      2. Go to Content Tools > Export > HTML

      Expected Results

      The Space will be exported.

      Actual Results

      Export stalls at 0%

      Note

      Issue has been identified on tenant with smaller size of attachments on a space

        1. beehive_lock.numbers
          741 kB
        2. long_running_locks.numbers
          127 kB
        3. long_running_task (1).numbers
          150 kB

            [CONFCLOUD-62985] HTML Exports fails in Spaces with more than 3 GB in Attachments

            Permalink
            Tina Bolton logged work - 17/Apr/2024 6:51 PM
            • Time Spent:
              5m
               
              Reviewing with Pavani - suggested opening a new bug, moving the four recent ticket links to that bug and adding a comment here linking to the new bug.

              tmahule@atlassian.com Tushar Mahule
              lmartins Lucas Lara Martins
              Affected customers:
              37 This affects my team
              Watchers:
              82 Start watching this issue

                Created:
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                Resolved:

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                  Logged:
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