Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-62985

HTML Exports fails in Spaces with more than 3 GB in Attachments

XMLWordPrintable

      Summary

      HTML Exports fails in Spaces with more than 3 GB in Attachments

      Steps to Reproduce

      1. In a Confluence space, attach files to pages until you have at least 3 GB of attachments in the space
      2. Go to Content Tools > Export > HTML

      Expected Results

      The Space will be exported.

      Actual Results

      Export stalls at 0%

      Note

      Issue has been identified on tenant with smaller size of attachments on a space

        1. beehive_lock.numbers
          741 kB
        2. long_running_locks.numbers
          127 kB
        3. long_running_task (1).numbers
          150 kB

            [CONFCLOUD-62985] HTML Exports fails in Spaces with more than 3 GB in Attachments

            Pavani made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 895396 ]
            Pavani made changes -
            Link New: This issue is related to CONFCLOUD-78253 [ CONFCLOUD-78253 ]
            Tina Bolton made changes -
            Worklog Id Original: 172896 [ 172896 ]
            Remaining Estimate New: 0h [ 0 ]
            Time Spent New: 5m [ 300 ]
            jrivera2 made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 834420 ]
            jrivera2 made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 834420 ]
            Tushar Mahule made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 13 New: 11
            SET Analytics Bot made changes -
            UIS Original: 14 New: 13
            Rebekkah Dorhout made changes -
            Labels Original: architectural confirmed-bug defense-squad New: RIBS architectural confirmed-bug defense-squad
            jrivera2 made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 821394 ]

              tmahule@atlassian.com Tushar Mahule
              lmartins Lucas Lara Martins
              Affected customers:
              37 This affects my team
              Watchers:
              82 Start watching this issue

                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 5m
                  5m