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  1. Confluence Cloud
  2. CONFCLOUD-61408

User profile macro doesn't update info with People Directory

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      Summary

      User profile macro does not update the user's info when a change is made if the instance has People Directory

      Environment

      Confluence Cloud

      Steps to Reproduce

      1. Create a user profile macro and link it to a user
      2. Update the user info on People Directory
      3. Refresh the page with user profile macro

      Expected Results

      The info inside the macro will be updated

      Actual Results

      The info inside the macro doesn't update

      Workaround

      No current workaround.

            [CONFCLOUD-61408] User profile macro doesn't update info with People Directory

            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!
            Sunny Xu (Inactive) made changes -
            Labels New: stale-bulk-close202008
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2707537 ] New: JAC Bug Workflow v3 [ 3423532 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Nikita Leonov made changes -
            Component/s New: Macros - Other Macros [ 46332 ]
            Component/s Original: Navigation - People Directory [ 46340 ]

            Steve Rubman added a comment -

            Still no fix?

            Steve Rubman added a comment - Still no fix?
            Nikita Leonov made changes -
            Component/s Original: User - Profile [ 46301 ]

            Sangyeon Won added a comment -

            This is also causing some inconvenience at our work place as well.
            Would be nice to get some sort of update on this matter. Thanks.

            Sangyeon Won added a comment - This is also causing some inconvenience at our work place as well. Would be nice to get some sort of update on this matter. Thanks.

            Steve Rubman added a comment -

            Is there an ETA or work around for this issue?  It is affecting our use of Confluence overall

            Steve Rubman added a comment - Is there an ETA or work around for this issue?  It is affecting our use of Confluence overall

              Unassigned Unassigned
              hpchara Henrique Pchara (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: