Page with Inline Comment returning error message or blank page

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    • 30
    • Severity 2 - Major
    • 6

      Summary

      Page with Inline Comment returning error message or blank page

      Enviroment
      Safari Version 11.0.1 (13604.3.5)
      FireFox Version 58.0.1

      Steps to Reproduce

      1. Create an inline comment on any page
      2. Open the page with inline comment
      3. Wait for a moment ( 1-5 minutes)
      4. Error message pop out
      5. Tested on Safari and Chrome
      An error occurred
      Error:
      
      b is undefined
          in ShortcutsProvider
          in Connect(ShortcutsProvider)
          in IntlProvider
          in t
          in r
          in App
          in Connect(App)
          in N
          in t
          in t
          in t
          in Connect(t)
          in t
          in r
          in Connect(r)
          in t
          in withRouter(Connect(r))
          in t
          in t
          in t
          in t
          in n
          in t
          in Root
      
      TypeError: b is undefined
      [Learn More]
      batch.js:1063:161
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      Server error on heartbeat request:
      batch.js:369:165
      Internal Server Error
      batch.js:369:165
      

      Expected Results

      Page should be displayed as usual

      Actual Results

      A bunch of error message pop out

      Workaround

      Use Chrome as an alternative to review inline comment

      Note :
      In chrome when you try to edit and save the page with inline comment, the error will be pop out after clicking on cancel. You will need to refresh the page again.

            Assignee:
            KP
            Reporter:
            Kek Chee Young (Inactive)
            Votes:
            13 Vote for this issue
            Watchers:
            32 Start watching this issue

              Created:
              Updated:
              Resolved: