Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-58158

The import word, file select is unresponsive

    XMLWordPrintable

Details

    Description

      Summary

      Environment

      Cloud

      All browsers

      Steps to Reproduce

      Import a Word document
      1. Create a page in Confluence or go to an existing page. Click the ellipse
      2. Choose > Import Word Document
      3. Choose Select File...This button has no response

      Expected Results

      • file explorer to choose document to import appears

      Actual Results

      From the Dev Console in Chrome

      com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:1 Error: confluence-word-import-plugin/javascript/word-import-upload missing confluence/api/meta
at s (batch.js?externals=__local-default__&locale=en-GB:14)
at r (batch.js?externals=__local-default__&locale=en-GB:12)
at i (batch.js?externals=__local-default__&locale=en-GB:15)
at Object.safeRequire (batch.js?externals=__local-default__&locale=en-GB:25)
at com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:5

      Notes

      Workaround

      I know of no workaround at present

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-58157 The import word, file select is unresponsive

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-58163 Error thrown when trying to use "Import Word Document" functionality

          • Low - Low priority issues
          • Closed
          mentioned in

          Page Loading...

          Activity

            People

              lhuang@atlassian.com Leo Huang (Inactive)
              gkeefer Greg Keefer (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              41 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: