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  1. Confluence Cloud
  2. CONFCLOUD-55827

Unable to access draft page if personal space is created with multibyte username

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      Summary

      The link of draft page navigates to "Page Not Found" if spaceKey contains multibyte character.

      Environment

      • Confluence 1000.1618.0

      Steps to Reproduce

      1. Create user who has multibyte username such as "あいうえお"
      2. Create page, input title and leave it draft (Select "Close" but not "Publish")
      3. Go to drafts page
      4. Click the link of draft page
      5. Confirm the link navigates to "Page Not Found"

      Expected Results

      The link of drafts navigates to editor

      Actual Results

      The link of drafts navigates to "Page not found"

      Notes

      Confluence only allows ASCII letters as space key except personal space.

      Workaround

      • Temporary workaround
        1. Replace spaceKey=~%20%20%20%20%20 with spaceKey=~あいうえお (using username) at navigation bar
      • Permanent solution
        1. Rename username to new username which only contains ASCII characters
        2. Create temporary space
        3. Move all pages from personal space to temporary space (apply temporary workaround above to move unpublished pages)
        4. Go to Space tools > Overview > Delete space > Select OK
        5. Create personal space and make sure URL contains new username
        6. Move back the pages from temporary space to new personal space

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          Form Name

            [CONFCLOUD-55827] Unable to access draft page if personal space is created with multibyte username

            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Li Hsu (Inactive) made changes -
            Labels Original: cc-platform core-experience New: cc-platform core-experience stale-bulk-close
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2404331 ] New: JAC Bug Workflow v3 [ 3423616 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Alice Wang (Inactive) made changes -
            Labels Original: cc-platform New: cc-platform core-experience
            Shreshth Luthra (Inactive) made changes -
            Labels New: cc-platform
            K. Yamamoto made changes -
            Link New: This issue relates to CLOUD-8381 [ CLOUD-8381 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 1
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: