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Bug
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Resolution: Fixed
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High
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None
Summary
Importing from another Cloud Confluence instance throws the error GroupNotFoundException
Environment
Confluence Cloud
Steps to Reproduce
- Create two Cloud Confluence instances with same version.
- Create backup from Instance #1 from backup manager
- Import to Instance #2. Import will fail and roll back with:
Import failed. Check your server logs for more information. com.atlassian.crowd.exception.runtime.GroupNotFoundException: Group does not exist
Expected Results
The import from one Confluence instance to the other should have been successful
Actual Results
The instance throws the error GroupNotFoundException
@4000000053b6c805014ad174 2014-07-05 01:27:55,019 ERROR [Long running task: Importing data] [confluence.importexport.actions.ImportLongRunningTask] runInternal Failure during import @4000000053b6c805014ad55c -- url: /wiki/admin/import/doimportconfluencesite.action | userName: sysadmin | referer: https://subcon.atlassian.net/wiki/admin/import/importconfluencesite.action | action: doimportconfluencesite @4000000053b6c805014ad944 com.atlassian.confluence.user.UserManagementOperationFailedException: com.atlassian.crowd.exception.runtime.GroupNotFoundException: Group <atlassian-addons> does not exist @4000000053b6c805014af0b4 at com.atlassian.confluence.user.DefaultUserAccessor.addMembership(DefaultUserAccessor.java:173) @4000000053b6c805014af0b4 at bucket.user.DefaultUserAccessor.addMembership(DefaultUserAccessor.java:488)
com.atlassian.crowd.exception.runtime.GroupNotFoundException: Group <_licensed-confluence> does not exist
Solution / Workaround
- Add a new group in the target instance (dummy-group is the name I chose)
- Edit the XML backup to replace _licensed-confluence with dummy-group
- Re-import
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[CONFCLOUD-54570] Import from another Cloud Confluence instance throws GroupNotFoundException
kumporn kaewkor
added a comment - Thank you This issue is not resolved, and while it also causes the import to fail, it is not related to CONF-36040.
Issues related to site import are now being tracked under https://jira.atlassian.com/browse/CONF-36040. Closing this ticket as duplicate. Please watch/vote for https://jira.atlassian.com/browse/CONF-36040 if you are still interested in this issue.
As a workaround you can create a dummy-group before the import on the target Cloud instance, extract the backup's zip and open the 'entities.xml' file.
Do a search for 'group-name' (the name of the group that's not being found) and replace all occurrences with the dummy-group name you previously created and save the file.
Zip all the files again (maintaining the original structure) and re-try the import.
The workaround is not working.