The menu option 'License Details' is no longer available for Confluence Administrators and in confluence-only instances, that don't have the new User Management enabled, there is no way of counting the licenses granted and how many are available.

      Affecting Version 5.5-OD-22-001

      Workaround:
      a) To see how many users are Enabled, count the users in the 'users' group that aren't disabled.
      b) If you have a rather large instance, open a support request at http://support.atlassian.com (pointing to this bug) and the OnDemand Support team will provide the result for:

      select count(*) as Active from cwd_user where active = 'T';

            [CONFCLOUD-54491] Confluence License Details not available on OnDemand

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Morgan added a comment -

            This is crazy! I need to know how many users I have. I am close to my limit, but can't confirm. Why would this be removed?!

            Morgan added a comment - This is crazy! I need to know how many users I have. I am close to my limit, but can't confirm. Why would this be removed?!

              Unassigned Unassigned
              mfernandezbadii Mauro Badii (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: