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  1. Confluence Cloud
  2. CONFCLOUD-54327

Backspace or delete no longer works in Confluence Editor with Chrome and Workbox disabled

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      If an instance has the Workbox add-ons disabled in their account, backspace/delete no longer works in the Confluence Editor.

      As a workaround, please ensure that the Workbox Host Plugin (com.atlassian.mywork.mywork-confluence-host-plugin) is enabled and that /plugins/servlet/myworkserviceselector.action is set to displays in-app notifications (the default).

      To OnDemand customers, please open a support case to have Atlassian support enable these add-ons for you.

      Workbox plugins being disabled can also stop the JIRA Issue macro from working.

            [CONFCLOUD-54327] Backspace or delete no longer works in Confluence Editor with Chrome and Workbox disabled

            Steve Haffenden (Inactive) added a comment -

            Hi Miranda

            Thanks for the update. We're looking into this now.

            Regards

            Steve Haffenden (Inactive) added a comment - Hi Miranda Thanks for the update. We're looking into this now. Regards

            Don Willis added a comment - - edited

            Even though this is actually a duplicate of the slightly older CONF-30242 I'm leaving them both open for clarity, since one explains the cause in detail and one describes the user experience.

            Edit: tracking this one and duplicating the other.

            Don Willis added a comment - - edited Even though this is actually a duplicate of the slightly older CONF-30242 I'm leaving them both open for clarity, since one explains the cause in detail and one describes the user experience. Edit: tracking this one and duplicating the other.

              don.willis@atlassian.com Don Willis
              mrawson Miranda Rawson
              Affected customers:
              2 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: