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  1. Confluence Cloud
  2. CONFCLOUD-54327

Backspace or delete no longer works in Confluence Editor with Chrome and Workbox disabled

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      If an instance has the Workbox add-ons disabled in their account, backspace/delete no longer works in the Confluence Editor.

      As a workaround, please ensure that the Workbox Host Plugin (com.atlassian.mywork.mywork-confluence-host-plugin) is enabled and that /plugins/servlet/myworkserviceselector.action is set to displays in-app notifications (the default).

      To OnDemand customers, please open a support case to have Atlassian support enable these add-ons for you.

      Workbox plugins being disabled can also stop the JIRA Issue macro from working.

            [CONFCLOUD-54327] Backspace or delete no longer works in Confluence Editor with Chrome and Workbox disabled

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2363771 ] New: JAC Bug Workflow v3 [ 3402431 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2238744 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2363771 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2199999 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2238744 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2134160 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2199999 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1890524 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2134160 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1726200 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1890524 ]
            Matthew Saxby (Inactive) made changes -
            Fix Version/s New: 5.3-OD-4-1 [ 67697 ]
            Fix Version/s Original: 5.2.2 [ 36191 ]
            Fix Version/s Original: 5.3-OD-4-1 [ 36805 ]
            Key Original: CONF-30251 New: CONFCLOUD-54327
            Affects Version/s New: 5.2-OD-13-1 [ 67694 ]
            Affects Version/s New: 5.2-OD-14 [ 67695 ]
            Affects Version/s Original: 5.2-OD-13-1 [ 36197 ]
            Affects Version/s Original: 5.2-OD-14 [ 36194 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1681740 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1726200 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v2 [ 1554953 ] New: CONF Bug Subtask WF (TEMP) [ 1681740 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: ed-bl editor warranty New: affects-cloud ed-bl editor warranty

              don.willis@atlassian.com Don Willis
              mrawson Miranda Rawson
              Affected customers:
              2 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: